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about sisterfriend

Thank you for stopping by Sisterfriend! We’re so glad you found us. 

Lisa Maita and Kelli Mercado are sisterfriends who met in Philly. 

Lisa has worked on historic Jewelers Row for over a decade as an engraver and fine jeweler, and Kelli has worked in fashion and retail worlds for the same time.

Sisterfriend Jewelry was born out of wanting to see a line that reminded them of their childhoods. Lisa and Kelli wanted to see themselves in their designs, to keep things cute and kawaii in fine jewelry :) The Sisterfriend line is designed and made by hand in Philadelphia, PA and was brought into the world on leap day, Feb 29th 2020.

 
 

FAQ

Why Gold?

While we offer most of our items in silver, we started Sisterfriend with an emphasis on solid gold kawaii fine jewelry. Why, you may wonder, do we always go for gold?

GOLD IS FOREVER. It’ll never tarnish, never fade or lose its color, no matter how often you wear your Sisterfriend items. Water and wear will never ruin your gold. They are daily drivers. 

Think of gold as an investment; you can pass it on for generations and it’ll hold its value.

Gold Vermeil (plating silver jewelry with gold for a gold-look) items will fade over time, especially if you wear your jewelry every day like we do. While we’re happy to fulfill plating requests for an additional fee, we do recommend going solid gold for your long term satisfaction! 

A NOTE ABOUT SILVER. Silver is porous, so it holds moisture easily. Swimming, showering, and even just collecting moisture from the air, it will hold. This causes silver to oxidize and that turn silver black. The good thing about silver is that it’s soft. So if you give it a good rub with a soft cloth it will return to its former look.

At the end of the day, yellow gold, while more expensive, is less maintenance. You don’t have to take it off, or worry about it discoloring with water and wear!

Production

All Sisterfriend Jewelry is made to order on Jewelers Row in Philadelphia. When you place your order, we get right to work! Production of your piece takes 2-3 weeks. Feel free to email us for updates.

Shipping

Ready-to-ship items will be sent within 1-3 days of placing your order. 

When your order is ready, you can select between USPS first class or USPS Priority Mail with insurance and signature confirmation WE HIGHLY RECOMMEND SHIPPING WITH INSURANCE. If you select the uninsured option, we will make our best attempt to help locate your package, however we are not responsible for refunding lost items. Paying for insurance and signature confirmation will help you sleep better at night, and us too!

Returns & Exchanges

All Sisterfriend jewelry is made to order, and for that reason we do not offer refunds.

We will happily exchange sizes once for merchandise like shirts and sweatshirts for free. 

If for any reason you’re unhappy with your final purchase, please reach out to us directly hello@shopsisterfriend.com or DM us, and we can discuss!

 

 Any other questions? Send us an email! hello@shopsisterfriend.com